Menu
Cart 0

Terms & Conditions

Delivery Times

All stock is located in our Auckland warehouse. We always ship out your order within 24 hours of receiving your payment (except weekends and public holidays).

Orders that are placed (and payment cleared) before 3.00pm get shipped out same day (except weekends and public holidays).

Please allow 1-3 working days for New Zealand delivery. Orders are known to sometimes arrive overnight from the day we send out, especially in Auckland, Wellington and Christchurch.

However we cannot always guarantee this as it depends on your local courier driver. All orders are bubble wrapped for protection.

 All the order must be spend over $50.

International Shipping

Sorry, we only ship within New Zealand.

 

Returns Policy

We cannot offer Refunds on any orders, However Store Credit can be provided on any goods returned to our warehouse, un-opened/un-used in their original packaging and within 7 days (excluding discounted/sale items). Shipping expenses, in both directions, are not refundable.

If we have mistakenly shipped you an incorrect product please contact us (products must be in brand new un-used/un-opened condition will original packaging)

 

Our products are guaranteed so if you experience a problem then please get in contact with us. In the case of confirmed faulty merchandise we will meet cover the postage costs both ways.

We will meet all our obligations under the Consumer Guarantees Act. You can buy with confidence knowing that if you experience any issues we are here to help.

Returns or refunds will not be accepted on discounted/sale Items.

 

Quality of Products

All products sold on Everlast Nails Supplies are 100% genuine. There are NO imitations, fakes, knock offs, or damaged goods.

 

Taxes

All Products will be charged 15% GST on their Product purchases.

 

Price

All prices are quoted in New Zealand Dollars on the website and not include GST. Prices shown in any other currency are approximate only, and are subject to change. Prices may be adjusted for any reason, and may vary at any time.

 

Colour

Everlast Nails Supplies displays products, however colours displayed on a screen vary and may not represent the exact colours in reality. Everlast Nails Supplies is not responsible or liable for any liability or loss incurred through the colours of the website not matching reality. However, we will exchange the product with 14 days if when you receive it, you do not feel the colour is the correct one for you – please see our 14 day money back guarantee details at the top of the page. It is important to note that we can only exchange or refund products that have NOT been used and are in their original packaging with the seal still intact (where applicable).

Privacy Policy

Any information provided by the customer in any context will NEVER be on sold or given to any 3rd party under any circumstance. Customer privacy is of utmost importance to us at Everlast Nails Supplies.

 

Consumer Guarantee

All purchases form this site are covered by the New Zealand Consumer Guarantees Act 1993 which guarantees that any goods purchased for personal use may be returned, if they are considered faulty, for either repair, replacement or refund of purchase price within a reasonable period of time as defined by Act.

 

Security

We do not store credit card details. In fact, credit card details are not entered on our website. Once you click confirm, you are transferred to Paypal.com's secure payment gateway to enter your credit card details.

If you have a Paypal account you can login to it, or if you wish to make a one-off credit card payment, you can do so.

Paypal are the world's most trusted online payment system. Their payment gateway uses secure encryption so you can pay with confidence.